FAQ

If you receive a damaged or defective product, please contact us immediately. We will assess the issue and offer a solution, whether it’s sending a replacement, offering a partial refund, or resolving the issue through other means. Please provide photos of the damaged product and the packaging to help us process your claim quickly.

We are committed to providing excellent after-sales service to ensure that our customers are fully satisfied with their plastic products. Our services include product support, troubleshooting, and resolving any issues that may arise after purchase. We also offer product replacements or refunds for damaged or defective items.

We offer a range of processing services to meet your specific requirements. Whether you need precise cutting, turning, milling, drilling, grinding, heat bending, thermoforming, or welding, we have the expertise and equipment to handle it all.

Simply provide us with your specifications, including dimensions, material type, and desired machining processes (e.g., cutting, drilling, or bending). Our team will review your requirements and provide you with a solution that meets your needs. We’re happy to guide you through the process to ensure the best outcome.

Yes, we can manufacture plastic products in a wide range of sizes and shapes. Thanks to our advanced equipment and customization services, we can create everything from small, precise components to large. Just let us know your requirements, and we'll provide a custom solution.

We take extra care to ensure that all our plastic products, including PVC sheets, POM rods, and ABS plates, are securely packaged for delivery. Each item is carefully wrapped in protective materials such as bubble wrap and foam to prevent scratches, dents, or damage during transit. For larger orders, we use shrink-wrap, pallets to ensure maximum protection.

Many of our products, such as POM and Nylon sheets, are highly resistant to chemicals and extreme temperatures, making them ideal for industrial applications. For specific details on material resistance, refer to the technical datasheets we provide.

We pride ourselves on providing premium-quality plastic products. We use advanced production technology and strictly control the manufacturing process to ensure that every product meets high standards for durability, strength, and appearance. Our products are rigorously tested for quality and consistency.

We provide a wide range of plastic products, including PVC, POM, ABS, PS, Nylon, PC, PMMA/Acrylic, PET, PEEK and more, in various shapes, sizes and colors to meet diverse industrial needs.

Yes, our products meet various industry requirements, including food-grade, flame-retardant, and high-impact-resistant specifications...

Absolutely. Our products are widely used in machinery, chemical processing, electrical equipment, decoration, and other fields.

We source only high-quality raw materials from trusted suppliers, ensuring that our products meet industry standards. For example, we use imported POM, PVC, and other engineering plastics to ensure excellent mechanical properties, chemical resistance, and long-lasting performance.

We don't have a strict MOQ. With over 1,000 tons of regular stock, we can accommodate orders of any size. However, for small orders, local costs can be higher due to handling and shipping fees. To optimize costs, we recommend ordering at least 2 tons to help reduce transportation expenses.

Yes, we are happy to provide samples. For small quantities, samples are free of charge. However, customers are responsible for the shipping costs. Simply provide your international courier account, and we’ll ship the samples directly to you.

As a manufacturer, we offer highly competitive prices for our plastic products. However, since raw material prices can fluctuate, our prices are subject to market conditions. We recommend confirming the final price with us before placing an order. Pricing depends on material type, quantity, and customization needs. Bulk discounts are available.

Typically, we require a deposit to be paid upfront, with the balance due before shipment. However, we are open to discussing flexible payment terms based on the specific situation or order requirements.

We use advanced manufacturing processes and automated systems to ensure consistent quality in every batch. Our experienced QC team performs continuous checks during production, and our products undergo a final inspection to ensure uniformity in size, shape, and quality.

Yes, we can provide quality certificates for most of our products, confirming that they meet the required industry standards. We can also provide detailed technical datasheets that specify the material properties, testing results, and compliance with regulations.

We implement a comprehensive quality control process to guarantee the highest quality for all our plastic products. From sourcing premium raw materials to final product inspections, our QC team ensures that every product meets strict industry standards. This ensures that our products like PVC sheets, POM rods, and ABS plates are reliable, durable, and meet your exact specifications.

Yes, we rigorously test all incoming raw materials before production to ensure they meet our high-quality standards. Our tests include checking for purity, strength, and compatibility to ensure the materials are suitable for producing long-lasting, durable plastic products.

Yes, we offer international shipping to most countries. Whether you are based in the United States, Europe, Asia, or other regions, we can arrange reliable shipping services to meet your needs.

After confirming your order, we typically process and pack it within 3-5 business days. Once your order is ready for shipment, the delivery time depends on the shipping method and destination.

We take extra care to ensure that all our plastic products, including PVC sheets, POM rods, and ABS plates, are securely packaged for delivery. Each item is carefully wrapped in protective materials such as bubble wrap and foam to prevent scratches, dents, or damage during transit. For larger orders, we use shrink-wrap, pallets to ensure maximum protection.

Yes, we offer custom packaging options based on your specific needs. Whether you require branded packaging, special dimensions, or additional protective measures, please let us know when placing your order, and we will accommodate your requirements.

Quality is a top priority for us. Throughout the customization process, we conduct rigorous quality control checks to ensure that every product meets your exact specifications. Our team uses advanced testing methods to verify the durability, functionality, and precision of custom products before shipment.

Yes, we can manufacture plastic products in a wide range of sizes and shapes. Thanks to our advanced equipment and customization services, we can create everything from small, precise components to large. Just let us know your requirements, and we'll provide a custom solution.

Simply provide us with your specifications, including dimensions, material type, and desired machining processes (e.g., cutting, drilling, or bending). Our team will review your requirements and provide you with a solution that meets your needs. We’re happy to guide you through the process to ensure the best outcome.

We offer a range of processing services to meet your specific requirements. Whether you need precise cutting, turning, milling, drilling, grinding, heat bending, thermoforming, or welding, we have the expertise and equipment to handle it all.

You can reach our after-sales support team via email, phone, or our online customer service portal. We are available to assist you with any issues you may have, and we aim to respond to all inquiries within 1-2 business days.

If you receive a damaged or defective product, please contact us immediately. We will assess the issue and offer a solution, whether it’s sending a replacement, offering a partial refund, or resolving the issue through other means. Please provide photos of the damaged product and the packaging to help us process your claim quickly.

We are committed to providing excellent after-sales service to ensure that our customers are fully satisfied with their plastic products. Our services include product support, troubleshooting, and resolving any issues that may arise after purchase. We also offer product replacements or refunds for damaged or defective items.